Accessibility Statement

Using this website

This website ( is run in partnership between ESRI UK (InstantAtlas) and Wandsworth Council (Insight & Analytics).

InstantAtlas have conducted a Web Accessibility Overview outlining how InstantAtlas reports, dashboards and websites meet the Web Content Accessibility Guidelines (WCAG).

Please see the information below which covers the remainder of the website.

We want as many people as possible to be able to use DataWand. To help achieve this, we:

  • Publish an alternative to PDF documents with limited accessibility – usually HTML but Word Document format is used where HTML is not possible
  • Structure pages, headings, tables and bulleted lists consistently
  • Use descriptive titles and link text

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

As a whole this website is accessible, but some documents are not fully accessible to screen reader software.

What to do if you can’t access parts of this website

If you have difficulty in understanding any of the content on this website and you would like to request a different format please email

We will consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, please email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with PDFs and other documents

Some of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be marked up so they are accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

We will work to ensure key new documents meet accessibility standards.

Colour Contrast

Parts of the website do not currently meet contrast standards. We are working with InstantAtlas to improve our contrast ratio.

How we tested this website

To test we use the WAVE Web Accessibility Evaluation Tool, to help us monitor usability and accessibility issues.

The Insight & Analytics team also manually review and update the site to maintain any parts that digital testing cannot cover.

What we’re doing to improve accessibility

When we update our website we will carefully monitor new content to ensure it meets accessibility standards.

We will work to improve the accessibility of documents published on the website.

We are currently working with InstantAtlas on issues surrounding colour contrast across the website. In the meantime, please contact if you require content with a more accessible contrast ratio.

Date of statement

This statement was published on 17th September 2020. It was last updated on 17th September 2020.