Accessibility Statement
This accessibility statement applies to the DataWand website (www.datawand.info), including associated dashboards, reports and mapping applications unless otherwise stated. The website is run in partnership between Richmond Council (Insight & Analytics) and Esri UK (InstantAtlas).
Using this website
We want as many people as possible to be able to use this website. This means you should be able to:
– change colours, contrast levels and fonts
– zoom in up to 400% without issues
– navigate most of the site using a keyboard
– use speech recognition software
– listen to the website using a screen reader
We aim to structure content clearly using headings, tables and accessible formats.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below. Some parts of the website are not fully accessible, particularly interactive maps and dashboards.
Non-accessible content
We know that some parts of this website are not fully accessible. These issues mainly relate to interactive maps and dashboards, as well as some supporting content.
Interactive maps and dashboards:
– Not fully usable with a keyboard (WCAG 2.1.1)
– Not fully compatible with screen readers (WCAG 1.3.1, 4.1.2)
Some of these components are provided by third-party software from Esri and for those elements we have limited control over how these features behave and some improvements depend on platform changes.
Visual design and readability:
– Some elements do not meet contrast requirements (WCAG 1.4.3)
– Some elements are not fully scalable (WCAG 1.4.4, 1.4.10)
Documents:
– Some PDFs are not fully accessible (WCAG 1.3.1)
We will improve content where possible and provide alternatives on request.
Disproportionate burden
Some issues in maps and dashboards may represent a disproportionate burden due to reliance on third-party software.
What we’re doing to improve accessibility
We use Siteimprove and manual review, and work with Esri to improve accessibility. We continue to fix issues where possible, although some improvements depend on third-party systems.
How we tested this website
We tested this website using a combination of automated tools and manual checks.
We used the following tools:
– Siteimprove
– axe DevTools
– WAVE Evaluation Tool
– Chrome screen reader testing
– W3C Markup Validation Service
– Adobe Acrobat Accessibility Checker
These tools help identify issues with structure, contrast, code quality and document accessibility.
We also carried out manual testing, including keyboard navigation, screen reader checks and zoom testing. Some elements provided by third-party systems were tested where possible but are not fully within our control.
What to do if you cannot access parts of this website
Email insightanalytics@richmondandwandsworth.gov.uk if you need information in a different format. We will respond within 14 days and aim to provide accessible alternatives where possible.
Reporting accessibility problems
If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, please email insightanalytics@richmondandwandsworth.gov.uk to report these issues.
Enforcement procedure
If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information
This website is partially compliant with WCAG 2.2 AA.
Preparation of this accessibility statement
Prepared on: 18 May 2026
Last reviewed: 28 May 2026
Last tested: 18 May 2026